Contact Us

Please be sure to check out our "Questions?" link for frequently asked questions. 

The Kentucky Lottery can be reached by e-mail at CUSTSRVS@KYLOTTERY.COM.  We respond to all e-mails received as quickly as possible. You should usually receive response in one business day, and at the most three business days. If you have sent us an e-mail and haven't heard back in several days, contact us again. It's possible that your spam blocker or virus protection is stopping the replies from reaching you. You might have to add e-mails from kylottery.com to your "friends" list to keep that from happening.

Winning Numbers Hotline: (502) 583-2000

Corporate Headquarters
1011 West Main Street
Louisville, KY 40202
(502) 560-1500

Regional Offices:
Lexington: (859) 299-0684
Jefferson (Louisville): (502) 969-7883
Madisonville: (270) 825-0205
Prestonsburg: (606) 886-9883

Vending Repair Hotline:
1-800-964-0703