Deactivate

If you want to take yourself out of the games on the Internet and stop entering tickets for second chance promotions, you can self-exclude from the Kentucky Lottery.  

Note: If you are experiencing issues with account verification or profile updates, the options on this page will not resolve those concerns. Please contact customer support at 877-789-4532 for further assistance. 

During your self-excluding period:

• you will no longer be able to access your Fun Club account
• you will not be able to play online or enter into our promotions
• you will forfeit any existing entries you have for second chance promotions
• you will not receive any marketing communication from us.

You will not be able to create a second account if you self-exclude.   

Before You Self-Exclude/Deactivate Your Account

Cash out any winnings you may have in your online account. You will not be able to cash out your winnings once you self-exclude.  Deposited funds cannot be returned.

Set How Long To Self-Exclude 

You’ll set the time for how long you want to be prohibited from accessing your Fun Club account, including permanently self-excluding. Once you self-exclude, it cannot be reversed. If you select a time period, you may call Customer Service to reactivate your account after your self-exclude period ends.

If you follow us on social media, you’ll need to unfollow the Kentucky Lottery to stop receiving updates. We are unable to do this for you.

Keep these exclusions until:

Exclude Me Forever (Deactivate My Account Forever)

Deactivate