FAQ

For games with a top prize which offer an option to claim the prize as an annuity payment or to take a lump sum cash option, the lottery collects a certain percentage of ticket sales equal to the present cash value of the annuitized top prize. The cash option is the amount of money the Lottery would have to invest in the current money market in order for that money to grow to the advertised annuitized prize amount over the specified annuity period. For some prizes, the annuity period is 20 years and for others it is 30 years, as set forth in the applicable game Rules and Regulations. When claiming prizes for games with an annuitized top prize, players can choose either the full annuity option or the cash option.

For certain multi-state games (e.g., Powerball and Mega Millions), players have 60 days to elect whether to receive the cash option or the annuity option. After 60 days have passed and no election is made, the payment automatically becomes an annuity. For prize and claim information regarding a specific game, refer to the Game Rules and Regulations here.

Under Kentucky Law, should you become deceased, the annuity prize remaining shall be paid to the winner's estate or directed by a court order. KRS 154A.110.

Claiming a prize purchased at Retail:

To claim a prize click here.

Claiming a prize purchased online:

Subject to the iLottery Terms of Use and all applicable state and federal law, prizes won through online play are claimed as follows:

• tickets winning a free play may be redeemed only through online purchases;
• prizes of $600 or less are automatically deposited into your account, subject to the wallet limit of $10,000.  If the prize amount would cause the account balance to exceed this limit, a check in the amount of the prize will be mailed, within approximately 7 to 10 business days, to the address on file for your account;
• prizes over $600 up to and including $100,000 may be claimed online according to the process set out in the iLottery Terms of Use or claimed in person at the KLC headquarters
• prizes over $100,000 must be claimed in person at the KLC headquarters.

Before payment of any prize, we may require you to provide additional information, provide copies of documents, or appear in person at a designated claim center. We may change available methods for claiming a prize at any time and without notice. If we suspect any unlawful conduct or violation of these terms, we may withhold payment of a prize pending completion of an investigation. You agree to cooperate with us in any investigation. We do not guarantee payment of a prize within any specific period of time. We are not liable for any damages or losses resulting from any delay in payment of a prize.

For further information refer to the iLottery Terms of Use Section on "Claiming Prizes"

Win/Loss statements are provided as a convenience. To request a win/loss statement for your online account, please contact Customer Service at 877-789-4532 or help@kylottery.com.

The win/loss statement includes estimated win/loss information for your Fun Club account online.  This is not an official record and does not take the place of your own records for your lottery activity.  For specific information on tax return preparation and IRS requirements, please consult a tax advisor or the IRS at www.irs.gov. The IRS recommends that taxpayers keep their own diary of their gaming activity with such pertinent information as dates, games, jackpots, and total wins and losses.

To purchase and play a lottery game online or via the mobile app, you must: be at least 18 years of age; have successfully completed the process for registering for a Fun Club account or updating your existing account; have your identity verified, have sufficient funds in your account to make the purchase; be physically located in Kentucky at the time of purchase; and be in compliance with federal, state, and local laws, the iLottery Terms of Use, and all Kentucky Lottery directives, rules and regulations.

LEARN MORE

To view your account history, click on "My Account" and select "My Transactions". Ou will be able to see a listing and description of your activity.

iFunds are a way you can add funds into your account through a purchase at a participating retail store. You may find a Kentucky Lottery retailer here.

To fund your account through iFunds, log in to your account, then select "Player Card". You will need to provide the bar code on the card to the participating retailer. You may request iFunds of an authorized amount (in whole dollars), subject to your account balance and deposit limits, from the retailer, and present your Player Card for a retailer to scan.

The retailer scans your Player Card. the terminal will display the maximum amount that you can add, based on account balance and deposit limits. The retailer then enter the amount (equal to or less than the maximum allowed), and takes your payment. You will receive a receipt from the retailer, and the amount will automatically be applied to your account.

For further information on iFunds and iGifts, refer to the iLottery Terms of Use.

If you want to temporarily take a break from your Fun Club account for 90 days to 6 months, or opt-out for more than 6 months up to permanently to prohibit yourself from playing on our website or entering second-chance promotions, go to Manage Profile and follow the instructions.

During your opt-out period, yo will no longer be able to access your Fun Club account, play online or enter our promotions. You will forfeit any existing entries you have for second-chance promotions from the Kentucky Lottery. You will not receive any marketing communication from us.

For further information regarding Responsible Gaming terms, tools and resources, please refer to the iLottery Terms of Use and information regarding Positive Play.

Before You Opt-Out

Once you opt-out, you will not be able to cash out your winnings. Per the iLottery Terms of Use, Deposited funds cannot be returned.

Set How Long To Opt-Out 

You’ll set the time for how long you want to be prohibited from accessing your Fun Club account, including permanently self-excluding. Once you opt-out it cannot be reversed during the period selected. If you opt-out for a period 6 months or longer, at the end of your selected time period, you must call Customer Service to reactivate your account.

If you follow the Kentucky Lottery on social media (Twitter, Facebook, etc.), remember to unfollow us.  We cannot do this function for you.

For more information, see Terms of Use.

To assist with forgotten password, click on If you forgot your username, call Customer Service at 877-789-4532.

Fun Club is the Kentucky Lottery’s hub that allows you to enter eligible tickets into second chance drawings, receive the latest news, and receive promotional offerings.

In addition, you can play lottery games directly on kylottery.com with no added fees as long as you are eligible and comply with our iLottery Terms of Use.

Join Fun Club

Deposit limits are set to limit deposit activity in a given day, week, or month.  The Kentucky Lottery maintains default deposit limits for each of these time periods and reserves the right to change them at any time and without notice.

If you have an account, you may log in and navigate to "Settings" in the app or "Preferences" on the website to impose personal deposit limits that are less than the default limits. If you have lowered your responsible deposit limit, it will update immediately. If you have raised your limit, it will take 24 hours to be updated after a cooling off period has been completed.

Kentucky Lottery proceeds fund seven college grants and scholarships programs across the Commonwealth including the popular Kentucky Educational Excellence Scholarship (KEES) program. For more information, click here.

iFunds

iFunds are a way you can add funds into your account through a purchase at a participating retail store. 

To fund your account through iFunds, log in to your account, then select "Player Card.” You will need to provide the bar code on that card to the participating retailer. You may request iFunds of an authorized amount (in whole dollars), subject to your account balance and deposits limits, from the retailer, and present your Player Card for retailer to scan.

The retailer scans your Player Card.  The terminal will display the maximum amount that you can add, based on account balance and deposit limits. Retailer then enters the amount (equal to or less than the maximum allowed), and takes your payment.  You will receive a receipt from the retailer and the amount will automatically be applied to your account.

Bonuses

Players may receive promotional awards (“Bonuses”) for qualifying activities.  An award results in the deposit of Bonuses into your iWallet.  Bonuses can be used towards the purchase of online play (draw game and Instant Play). Qualifying activities that may result in an award may include, but are not limited to:

• Account funding in a specific period of time, amount or manner
• Purchase of a specific game
• Purchase of a specific amount

Resulting awards are automatically assigned. Awards are subject to the rules and regulations for the promotional offering. You will be notified of the award and your history will be updated. Bonuses have no cash value and may not be withdrawn from your account at any time.

Sign the back of your ticket immediately upon purchase from a lottery retailer. Lottery tickets purchased from a retailer are bearer instruments, which means they are owned and may be claimed by the person who is in possession of the ticket. For Online Lottery purchases, the ticket belongs to the person who is identified as owning the Fun Club account.

The Kentucky Lottery offers our players and retailers valuable information on our fun and exciting games. Through our Responsible Gambling initiative, we provide game odds, spending limit safeguards and age restriction information. We do this through Positive Play.

For our players who may need support services, we provide Play Responsibly information that centers around the national help hotline. The Kentucky Lottery supports the national hotline through sponsorships and is a member of state and national responsible gambling associations.

For a safe and enjoyable journey for our players, the Kentucky Lottery ensures our responsible gambling efforts are continually reviewed and certified through robust assessments on best practices by national and international expert stakeholders.

Kentucky specific draw games, like Pick 3, Pick 4, Kentucky Cash Ball, Keno, and Cash Pop are drawn using a digital drawing system utilizing a random number generator (RNG), instead of using balls and machines.  Using the RNG accomplishes the drawings quickly and more efficiently while maintaining the highest level of security.

The digital drawing system is not connected to any external system and contains no ability to connect to the internet. The device is locked into a full-sized chassis, and tampering is prevented with a bar-coded security bolt that has to be destroyed to be removed. Detailed written procedures require two people to be present at all times in order to access the system, containing a number of checks which must be verified by both individuals before a drawing can be conducted.

The digital drawing systems are housed in the dedicated draw studio with extensive electronic and video surveillance located at the Kentucky Lottery headquarters building in Louisville.

Kentucky has been using RNGs for more than 10 years, first with 5 Card Cash, a game that has since ended, and moved to using RNGs for all Kentucky specific games in 2020.  At least 43 state lotteries in the U.S. use some form of a random number generator for their lottery drawings.

Powerball, Mega Millions and Lucky for Life are drawn live, and can be viewed from our website under https://www.kylottery.com/apps/draw_games/watchTheDrawings.html. 

Every set of numbers, whether selected by a player or Quick Pick, has an equal chance of winning.

For every Scratch-off ticket sold by the Kentucky Lottery, there is a certain number of tickets printed. Within that entire print run, there are a certain number of winning tickets printed. The overall odds are determined by dividing the total number of tickets printed for a game divided by the number of winning tickets printed.  For instance, if there are 400,000 winning tickets for a game and there are 1.4 million total tickets printed, the odds are: 1.4 million/400,000 = 1: 3.5. So, on average (for this example), the odds of winning are 1 in every 3.5 tickets. That doesn't mean that every 1 out of every 3 or 4 tickets purchased in succession will be a winner. It means that out of all the tickets printed, the average number of winners will come out to 1 in 3.5. In some cases, there will be a number of winning tickets in a row and, in other cases, there may be a number of tickets in succession without a winner. Prizes and odds for all Scratch-off games are set forth in the Game Rules and Regulations found at here.

You can find a retailer and check winning numbers without having a Fun Club account. If you want to scan a ticket or play a lottery game via the app, you will need to have a Fun Club account and meet the criteria for purchasing Kentucky Lottery tickets online.

We’re sorry for the inconvenience!  There are occasional times you may find you can’t purchase a game, due to system maintenance or daily processing.  Please try back again later or visit your nearby Kentucky Lottery retailer to purchase tickets available for purchase at retail.

If you continue having problems, call Kentucky Lottery Customer Service.

No, Instant Play games do not involve any skill or judgement on the part of the player. The outcome of each game is predetermined at the time of purchase.  The revealing or choosing of numbers or symbols is for entertainment purposes only.

No, the Instant Play games are different games, even if they have the same or similar names to Scratch-off games found at Kentucky Lottery retailers.  Instant Play games are only available on the internet. Information regarding all Kentucky Lottery games can be found at ky.lottery.com and the game Rules and Regulations for each game can be found on the Terms of Use page.

You will receive a confirmation text on your mobile device, and you must respond to the text for opt-in completion. After your response, your "Current Mobile Status" will appear as "Opted-In."

The Kentucky Lottery Official Mobile App is a safe and efficient application that is available on iOS (Apple) and Android platforms. Once you create a Fun Club account and meet the criteria for purchasing Kentucky Lottery tickets online, You can play any of our draw games or a large selection of Instant Play games (think of them as an online version of Scratch-off tickets)

Get started now!

No, once a purchase is made, it can’t be canceled

You can redeem physical and digital coupons at any Kentucky Lottery retailer per the terms and condition of the coupon. You may find a Kentucky Lottery retailer here.

Receiving Coupons Via Email

When the Kentucky Lottery emails you a coupon, you will see the option “Get Coupon.” Once you click the link, you will be redirected to your coupon. Print or screenshot the coupon so that you can easily access it.

Redeeming at Vending Machine

Your coupon can be redeemed at any Kentucky Lottery retailer. When using a vending machine, allow the machine 10-15 seconds after scanning the bar code or QR code to process the coupon. Once complete, you should see the credit balance of your coupon. If you get the message “coupon has already been redeemed,” double check to ensure the balance displayed does not reflect the credit already.

Note: If you receive a time out error or, “server cannot be reached at this time,” wait a few minutes to try again as this could be the result of heavy traffic on the servers.

Redeeming at Counter

If you are redeeming your coupon at the retail counter, be sure to remind the clerk to scan the barcode or QR code with the lottery terminal.

For more details on how to redeem a Kentucky Lottery coupon, click here.

To make an open records request, you may fill out the Request to Inspect Public Records or make a request in writing and email the form or the written request to the Records Custodian at kate.hanratty@kylottery.com. See Open Records Policy for more information

You must be a Fun Club member to enter a Kentucky Lottery Second Chance or iLottery promotion. Visit the Promotions and Events page to find current promotions and review eligibility and entry requirements.  For draw game and scratch-off tickets, you can find examples of what barcode to enter after logging in to your Fun Club account from the ticket entry page. The Kentucky Lottery conducts certain sweepstakes on its social media pages, subject to their terms and conditions. KLC retailers may conduct promotions for their customers or loyalty members, subject to the retailer’s terms and conditions.

The Kentucky Lottery has over 3,400 retailers across the state.  Look for the Kentucky Lottery sign. Click here to find a retailer near you.

You can visit the Winning Numbers page to find your preferred game on our website. You can also download our app and get access to winning numbers at your convenience!  If you join Fun Club, you can also have winning numbers emailed to you. Winning numbers of the Kentucky Lottery stand as drawn. The Kentucky Lottery is not responsible for misprinted numbers on its website or any other medium.