Claim a Prize

In-person operations (including prize payments) at our Louisville headquarters have been temporarily suspended. If you have a question about a prize claim, please call (502) 560-1500 and select option 1 during normal business hours.

Now what do you do? First, sign the back of your winning ticket.

You won up to $600

Prizes up to $600 may be claimed at any Kentucky Lottery retailer. You do not need a claim form.

If you won playing online, prizes up to $600 will be directly deposited into your online account. For prizes above $600, you will receive an email with instructions on how to process your claim and collect your winnings. 

You won more than $600

Download, complete and print off the Prize Claim form. 

• To claim more than $600 up to $5,000, go to:
  • Authorized Cashing Agent or Super Cashing Agent
  • Click here to find retailers who can cash tickets up to $5000 in your area. 

• To claim more than $5,000 up to $25,000, go to:
  • Authorized Super Cashing Agent
  • Kentucky Lottery Headquarters (Louisville) Winning tickets worth more than $5000 are being paid at the Louisville Lottery headquarters by appointment only. To sign up for a time slot, call 800-937-8946 during regular business hours and select option 3. 

• To claim more than $25,000 and up, go to:
  
  • Kentucky Lottery Headquarters (Louisville) Winning tickets worth more than $5000 are being paid at the Louisville Lottery headquarters by appointment only. To sign up for a time slot, call 800-937-8946 during regular business hours and select option 3.

Can’t get to a retailer, authorized Cashing or Super Cashing Agent, or Louisville?

If your prize is under $99,999, claim it by mail. 

• Send the following information:

• Completed Prize Claim form,
• Your winning ticket,
• A copy of a valid government issued photograph identification, such as a driver’s license or other form of photograph identification acceptable to the KLC.
  
  

To the following address:

Kentucky Lottery Corporation
Claims - Dept. 100
Louisville, KY 40287-0001

• Keep copies of the claim form and the back of the signed ticket for your records.

Time Limits to Know:

• Scratch-off tickets must be claimed within 180 days from the game’s end date.
• For draw games, prizes must be claimed within 180 days of the drawing in which the prize was won.

Note: A play slip does not constitute evidence of a winning ticket or the numbers selected.  Players must present a valid ticket to claim a prize

For complete details, see the applicable game rules or Contact Us.