Contact Us

Did you check out our FAQs?  You may find your answer there.  

To email us, select a topic from the list below.  We will respond to all emails within 1-2 business days.  You can also call Customer Service at 877-789-4532. 

Please do not send any sensitive information, such as credit cards, date of birth or social security numbers in an unsecured message. You will need to call Customer Service if you need to share this type of information. 

ATTENTION: If you believe you were affected by a Tic Tac Cash Fast Play ticket misprint error for tickets purchased on October 18 or 19, 2020, please email help@kylottery.com or call the Kentucky Lottery customer service hotline at 877-789-4532 for further information.