Security

Technology is more progressive than ever, unfortunately this does not stop the possibility of being spammed, scammed, or hacked. As online scams become more sophisticated, we want to help make sure you are staying safe and making smart decisions when it comes to protecting your personal information online.

With the emergence of social media platforms, it is important that you stay informed to keep yourself and your personal information protected from potential threats. LET US BE COMPLETELY CLEAR – no one representing the KY Lottery will message you that you’ve won a prize (other than for a specific promotion you may have entered). If you have won in one of our social promotions we will only contact you via our official account at KY Lottery. If the account messaging you is not spelled the same or is under 100,000 Facebook followers, it is not us. If you are contacted by someone and are unsure about the matter, always reach out to us directly – we’re here to help. Please remember, we will NEVER ask you for personally identifiable information through social media.

*Official Kentucky Lottery social media handles can be directly accessed through the Kentucky Lottery Website and are as follows:

• Instagram: @kylottery
• Twitter:@kylottery
• Facebook: KYLottery

SIGNS TO LOOK OUT FOR

• A message was sent to you by an unofficial account
  • Check for things like low follower counts, low followers, and minimal engagement
• Someone asked you for a payment
  • The Kentucky Lottery will never ask you for a payment
• Someone if pressuring you to “act now”
  • We will never pressure players to buy or act on impulse

EXAMPLES OF SOCIAL SCAMS

OTHER ITEMS TO REMEMBER:

Never agree to help a stranger cash a lottery ticket. If you are approached by someone offering a winning ticket for cash, refuse and contact the Kentucky Lottery Division of Security immediately.

Unless you specifically entered a promotion, sponsored by the Kentucky Lottery Corporation, you will never be contacted by us informing you that you have won a prize.

Never accept a collect call from anyone claiming to be a lottery official.

Keep your credit card and bank account numbers to yourself. Scam artists will often ask for them during an unsolicited sales pitch. The Kentucky Lottery will never ask for this type of information.

Only buy tickets from authorized Kentucky Lottery retailers.

Never purchase tickets from foreign lotteries by phone or by mail. The sale and trafficking in foreign lottery tickets is a violation of federal law.

If you become, or suspect that you have become, a victim of a lottery related crime, contact the Kentucky Lottery at 1-800-937-8946 - option 5 or security@kylottery.com.

If you think you've been a victim of an Internet fraud scheme, you can file a complaint, online, with the Internet Crime Complaint Center, of which the FBI is a part, at www.ic3.gov. Information of a variety of scams can be found at the National Consumers League’s website.